How we use your information
This privacy notice tells you what to expect when Malvern Radio Ltd ("Us", "We", “Malvern Radio“) collects personal information. It applies to information we collect about:
visitors to our websites;
people who use our services, e.g. who subscribe to one of our newsletters or request information from us;
It also has information about how we may utilise Internet (including Social Media) advertising.
The data we use about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data includes first name, last name and your employer.
Contact Data includes address, email addresses and telephone numbers.
Usage Data includes information about how you use our website, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us.
How is your personal data collected?
We use different methods to collect data from and about you including:
From you directly:
Filling in details whilst making an enquiry on our website
Applying for a job with Us
Indirectly from third parties or publicly available:
Where we may research contact information or buy such information from companies that comply with the EU’s GDPR processing rules
Visitors to our site
When someone visits www.malvern-radio.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies.
We do not store any personal data in cookies.
We retain the personal data of people and companies who make enquiries on our website in our Customer Relationship Management tool. All personal data is securely stored and only made available to our business development and executive management team.
In processing your personal data for the purposes described above we rely on the lawful basis of its being necessary for our legitimate interests (to progress your viewing or booking enquiry). We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
Under the General Data Protection Regulation (effective from May 25, 2018) you have rights as an individual which you can exercise in relation to the information we hold about you. You can read more about these rights here - https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/ (opens in a new tab).
We respect all of your rights and will respond to all reasonable enquiries or requests without delay, or, at the latest, within one month of receipt.
You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk opens in a new tab). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Links to other websites
This privacy notice does not cover the links within this site linking to other websites. We do not control these third party websites and therefore we encourage you to read the privacy statements on the other websites you visit.
We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at firstname.lastname@example.org
If you would prefer to write to us then our contact address is:
Malvern Radio Limited
4 Church Street